ACH is a not-for-profit, 99-bed acute care facility located in Auburn, New York. As the sole provider of acute and general hospital services in Cayuga County and the surrounding areas, we serve a population of approximately 80,000 throughout the Finger Lakes region. Come experience what a career should feel like with Auburn Community Hospital! We are seeking a candidate to join our IT team providing Help Desk support in a healthcare environment. This is the perfect opportunity for someone looking to advance into more technical roles in the future.
The ideal candidate will have prior Help Desk/Call ticket experience with a strong dedication to quality customer service. Strong communication skills and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management. Strong problem-solving skills along with basic network connectivity troubleshooting skills. Dependable & Self-motivated with excellent attendance a must.
After hours information systems support through participation in on-call rotation.
Job Type: Full-time
Pay: $19.94 – $21.94 per hour D.O.E